Incidents, service requests, SLAs, changes and problems in one service desk — with automation, a service catalogue and a knowledge base your users actually search.
Connected operations and governance for Indian MSMEs
Run it. Control it. Prove it.
Every business now runs on laptops, software, vendors, contracts and passwords, whether or not it has an IT team. Kanishu gives each of those jobs a proper home on one connected suite, with a sales CRM alongside. Start with the product that hurts most, and add the rest as you grow.
Practical controls are built into every product, and our own team helps you set it up — onboarding. See our status and evidence.
Prove
Evidence, without the fire drill
- Continuous assurance
- A full change history on every record, in every product
- A separate database for every customer
- Multi-factor sign-in on every plan
- Role-based access, per product
- Every change recorded — who, what, when
- Vault items encrypted on your own device
- Security overview →
Which sounds like you?
Two kinds of business, the same problem underneath: things that matter are spread across people's heads, inboxes and spreadsheets.
A growing business without an IT team
Your IT person quits tomorrow. Who has the passwords? Which laptops are where? Which contracts renew next week?
- One register of every laptop, device and software licence — who has it, what it cost, and when warranties and licences run out.
- Contract and document renewal reminders by email at 60, 30 and 15 days before they expire.
- Passwords kept out of chats, in shared team vaults with owner, editor and viewer roles and a log of who changed what.
An IT, software or services company
Your next enterprise customer will ask how you manage access, changes, vendors and policies. How do you know?
- A service desk with SLAs, and normal and emergency changes that need sign-off before work starts.
- Policies with named owners, approvals in order, and a record of who read and accepted each version.
- Daily control checks, with the evidence kept and a read-only, time-limited link for your auditor.
Connected, not another tool. One laptop is issued in Assets, its fault becomes a ticket on that exact laptop, the repair claim goes to its vendor, the warranty terms sit on the contract, and if the fault keeps coming back, Assurance raises a finding — one record followed all the way through. See how ↓
Start with the problem you have
Most teams start with one product and add the next when it earns its place. Pick the sentence that sounds like your week — or estimate what each one would save you.
"We don't know exactly what we own, who has it, or what it supports."Asset Management & CMDB → "Requests get lost in email and nobody can see what's overdue."Service desk → "Contracts renew before anyone notices, and vendor risk lives in a spreadsheet."Vendor & Contract Management → "An audit or a customer security review is coming, and the evidence is everywhere."Assurance → "We have policies, but can't show who approved them or who has read them."Policy Management → "Shared passwords travel in chats and spreadsheets."Password Vault → "Leads fall through the cracks between enquiry and close."Sales Lead Management →
Why Kanishu?
Six reasons organisations choose a connected platform over another standalone tool.
One account for every product. One sign-in, one organisation record and one place to manage users and billing — whether you use one product or all of them.
Records that are actually connected. An asset, its tickets, its vendor and contract, and the services it supports are linked records, not five copies in five tools.
Proof is built in, not assembled later. Every change is recorded with who and when, and Assurance flags gaps the week they appear — not the week before an audit.
Sized for growing organisations. Real governance without the multi-month implementation of tools built for global enterprises.
Transparent pricing. Every plan is published on its product page — no sales call just to see a number.
Start small. Buy the product that hurts most today; add the rest only when you're ready. Nothing is bundled you didn't ask for.
One record, followed all the way through
The same laptop, the same incident, the same vendor — tracked as one connected story instead of four disconnected ones.
Asset
A laptop is issued in ITAM, with its warranty and owning vendor on record.
Ticket
It starts failing. The incident in ITSM is linked to that exact asset, not just "a laptop."
Vendor
A repair or replacement claim goes to the asset's own vendor record in Vendor & Contract Management.
Contract
The warranty or support contract terms are right there — no separate spreadsheet to check.
Assurance Finding
If this keeps recurring with no linked root-cause record, Assurance flags it — before an auditor does.
Who is Kanishu for?
We'd rather tell you now than after a sales call.
A good fit if you're…
- Any organisation, from a handful of people to around 2,000, that has outgrown spreadsheets and email for IT, vendors, contracts and passwords — with or without an IT team
- An IT, software or services company facing customer security reviews — ISO 27001, SOC 2, India's DPDP Act, or vendor questionnaires
- An owner who wants to see what's going on without running an implementation project
- A sales team that wants a simple pipeline on the same account as the rest of the business
- In India and dealing with bonded (STPI/MOOWR) assets — Asset Management keeps the bond register, stock verifications and returns
Probably not a fit (yet) if you need…
- A platform built for 10,000+ employee global enterprises
- Automatic dependency discovery for a large CMDB — ours is kept by your team, with service maps and impact analysis to make that quick
- A global vendor procurement framework
- An enterprise CRM with marketing automation
Core operations
The service desk and the asset register most teams start with — connected from day one.
Know what you own, where it is, who is using it and what it depends on — from purchase to disposal, with a CMDB and your own reports.
Governance & assurance
Controls, policies and vendors — with the evidence to show they are working.
Checks defined controls across your Kanishu products every day, flags exceptions, tracks them to resolution and keeps the evidence for review.
Draft, approve, publish and review policies, link them to controls, and keep a record of who read and accepted each version.
Vendor records, contracts, renewals, compliance documents and an explainable risk score — instead of a spreadsheet nobody trusts.
Other tools
Built the same way — one account, one sign-in, the same security — for the rest of your organisation.
Capture leads, run the pipeline and track every deal to close — a sales CRM for growing sales teams, priced per agent.
Passwords, one-time codes and secure notes, encrypted on your own device before they are stored, with secure team sharing.
How it connects — an example
An illustration of the products working together, not a customer story.
- 1. A change is approved by its own requester
An engineer raises a firewall change in ITSM and, short on time, approves it themselves.
- 2. Assurance notices
The next control check flags it: a change approved by the person who requested it. The finding records which change, when, and who.
- 3. Someone fixes the process
The manager reviews the change, records a proper approval, and checks the affected device in ITAM's CMDB.
- 4. The finding closes itself
The following check finds nothing wrong and resolves the exception — with the whole trail kept for the auditor.
One record leads to the next
How a single laptop connects across the products — the links below are made by the products themselves, not typed in twice.
-
ITAM
Asset
A laptop in the asset register, assigned to a person, bought from a vendor.
-
ITSM
Ticket
Its fault is raised as a ticket that shows the asset — its type, warranty and who has it.
-
Vendor & Contract
Vendor
The asset's vendor, with its risk score, issues and onboarding.
-
Vendor & Contract
Contract
The vendor's contract, with its end date, notice period and renewal.
-
Assurance
Finding
If the contract is about to end or the vendor's papers are missing, a finding is raised — and it closes itself once fixed.
Each product works on its own; the links appear when you use more than one.
Every product speaks the same language
Buy one, or several — either way, they're built to work as one system, not separate apps that happen to share a login page.
Move between products
Move between Kanishu products without signing in again.
One account, one company
Your organisation is recognised the same way everywhere — no duplicate company records to keep in sync.
Cross-linked data
An asset, a ticket, a contract — information moves between products instead of living in silos.
One place to manage
See every product you're subscribed to, your users, and your usage from a single admin view.
Shared knowledge base
Documentation and support answers stay consistent, no matter which product your team is using.
One security model
The same access controls and safeguards apply everywhere — not a different policy per product.
Buy what you need
Every product is priced and licensed on its own. Start with one, add more when you're ready.
Built-in assurance
Data protection and compliance considered from day one across the suite, not bolted on afterward.
Built with security in mind from day one
Not a bolt-on checklist — standard across every product in the suite, on every plan.
Multi-factor authentication
TOTP-based MFA with QR setup and one-time recovery codes, available on every plan.
Role-based access control
Sensible default roles plus individual overrides — nobody gets more access than their role needs by default.
Full audit history
Every record keeps a complete history of who changed what, and when.
A separate database per customer
Each organisation's business data lives in its own database, separate from every other customer's.
Encrypted on your device
Password Vault encrypts every item in your browser with a key only you hold; our servers store only encrypted data.
One security model, suite-wide
The same access controls and safeguards apply across every product you use — not a stronger policy in one and a weaker one in another.
Questions
We have no IT team. Is this for us?
Yes. Kanishu is built for the person who looks after IT alongside everything else. Start with the one product that hurts most, such as the asset register or the password vault, and our own team can help you set it up. Plans start small and are published on each product page.
We’re an IT company. How does this help with customer security reviews?
Policy Management comes with control catalogues for ISO/IEC 27001:2022 Annex A, SOC 2 and India’s DPDP Act 2023 to map your policies against, and records who read and accepted each version. Continuous Assurance checks your records every day, files the evidence against each control every week, and gives your auditor a read-only, time-limited link. It supports your audit evidence; the audit decision stays with your auditor.
Do I have to buy everything?
No. Each product is bought on its own. They share one account and one sign-in, and their records link up when you use more than one.
Where is the pricing?
Every plan is published on its product page, so you can see the price without a sales call.
Does Kanishu use AI on our data?
Only if you choose to. AI is bring-your-own: you connect your own Claude or ChatGPT, and it reads only what that person’s login may see.
What we do
Organisations rarely lack technology — hardware, software, cloud services, vendors, contracts and applications tend to accumulate over time. What's harder to come by is visibility, governance and disciplined execution. Kanishu addresses this through a practical framework: Assess → Strategize → Implement → Operate → Assure → Improve — understanding where an organisation stands today, where it needs to go, and continuously monitoring whether technology is delivering the outcomes the business actually needs.
01
Technology Advisory
Experienced technology leadership to define strategy and roadmaps, evaluate build-versus-buy decisions, manage vendors, and provide fractional or interim technology leadership — without the cost of a full-time senior technology executive.
02
Audit Readiness & Continuous Assurance
Moving from periodic audit preparation to continuous assurance — bringing together data from assets, service management, vendors and contracts to surface gaps and risks before they become audit findings.
03
Operations Software
A connected suite — service management, assets and CMDB, vendor & contract management, policies, password vault and continuous assurance — built to work together under one account, not as isolated systems.
04
Sales
Sales Lead Management — a separate lead-to-deal CRM for growing sales teams, built on the same account and security model as the rest of the suite.
- Experience
- Founded on more than three decades of technology leadership across global enterprises and startups.
- Track record
- Leadership of global R&D labs, management of more than $100M in technology assets, direction of a $500M lab transformation programme, and delivery of more than $50M in infrastructure cost savings.
- Approach
- Enterprise experience, entrepreneurial thinking and practical execution — bridging technology strategy and day-to-day operations.
Ready to see it for yourself?
Start with the product you need most, or talk to us about technology advisory and audit readiness — everything else is ready when you are.
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