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Services

Every plan includes basic help by email. When you want our team alongside you — to set a product up, bring your data in, or keep improving how you use Kanishu — buy it here. Prices exclude GST.

Onboarding

One-time, for one product.

Bringing your data in: what we need from you

  • Exports are yours to get. Your data has to come out of your current system as CSV or Excel files, or that system's standard export — with every record and field you want brought across. Getting those exports from your current system or its supplier is your responsibility.
  • A sample check comes first. Before any import work starts, send us a sample export. Within 2 business days we tell you whether it can be imported, and what (if anything) can't.
  • We import what can be read. We can't recreate data your current system won't export, or fix records that are incomplete or inconsistent at the source. What can't be imported is listed for you to add by hand or with our templates; the hours that would have gone to it are used for set-up and training instead.
  • Import starts when the full export passes the same check. The service is complete when what passed is imported and checked with you.

Onboarding — Quick start

₹4,999 one-time

About 4 hours with our team to set up one product the right way.

  • A kick-off call to understand how you work
  • Settings, roles and notifications set up with you
  • A short walkthrough for your admins
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Onboarding — Guided setup with data import

₹14,999 one-time

About 12 hours: set-up plus bringing in your existing data.

  • Everything in Quick start
  • Your existing data imported and checked, from exports that pass the sample check (below)
  • Training sessions for admins and team leads
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Onboarding — Migration and rollout

₹49,999 one-time

About 40 hours: moving from another tool and rolling out across your teams.

  • Everything in Guided setup
  • Migration from your current tool, with a dry run — from exports that pass the sample check (below)
  • Rollout plan, team training and go-live support
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